Contact xBoox support

In the dev app, open Me > Contact Support. Portal opens in a new tab. The Portal footer and Help Center Contact Support links open the same form.

Enter your contact email, choose a topic, and add a subject and description. Your contact email is not a sign-in or proof of account ownership. When opened from the app, the form may prefill your email and offer to include the current page name and app version; you can change the email and uncheck the context option. Tokens, Workspace identifiers and transaction data are not included automatically.

Optionally attach up to 5 PNG, JPEG or WebP images, up to 10 MB each. Use Add Images to select images; review each filename and size, remove individual images, or add more before submitting. Remove passwords, banking details and unrelated personal information before uploading.

Select Submit Request. A successful submission displays a reference such as XB-123456ABCDEF. Keep this number. No confirmation email is sent, and the support mailbox is not published as an alternative contact method. Support staff may use the contact email you supplied to follow up.

If receipt cannot be confirmed, the form keeps your entries so you can retry. Retrying unchanged content uses the same request key to avoid creating a duplicate. A displayed error is not a receipt. Submitted requests and screenshots are reviewed by authorized internal support administrators; there is no public request lookup or customer ticket dashboard in this version.